OPTUS Contact Numbers
| Contact number | Operating Hours | More details | |
| Mobile | |||
| Sales | 1300 301 937 | 8:30am - 9:30pm (Mon - Sat) | |
| Billing and Account Enquiries | 1300 300 937 | 8:00am - 7:00pm (Mon - Fri) | |
| Pre-Paid Mobile Enquiries | 1300 555 002 | 24/7 | |
| Service Difficulty and Faults | 131 344 | 24/7 | |
| For general and billing enquiries while overseas | +61 2 9342 5678 | 8:00am - 7:00pm (Mon - Fri) | |
| Mobile Faults while overseas | +61 2 8082 2642 | 24/7 | |
| Home Phone | |||
| Sales | 133 345 | 8:00am - 9:00pm (Mon - Fri) | |
| Billing and Account Enquiries | 133 937 | 8:00am - 7:00pm (Mon - Fri) | |
| Calling Card Sales | 133 345 | 8:00am - 9:00pm (Mon - Fri) | |
| Calling Card Account Enquiries | 1300 300 990 | 8:00am - 7:00pm (Mon - Fri) | |
| Service Difficulty and Faults | 131 344 | 24/7 | |
| Internet | |||
| Sales | 133 345 | 8:00am - 9:00pm (Mon - Fri) | |
| Billing and Account Enquiries | 133 937 | 8:00am - 7:00pm (Mon - Fri) | |
| Dial-up Technical Support | 1300 301 325 | 24/7 | |
| Cable Technical Support | 1300 300 693 | 24/7 | |
| DSL Technical Support | 1300 309 333 | 24/7 | |
| DSL Direct Technical Support | 1300 739 407 | 24/7 | |
| Optus TV Featuring FOXTEL | |||
| Optus TV Featuring FOXTEL | 133 345 | 8:00am - 9:00pm (Mon - Fri) | |
| Billing and Account Enquiries | 133 937 | 8:00am - 7:00pm (Mon - Fri) | |
| Service Difficulty and Faults | 131 344 | 24/7 | |
| General Enquiries | |||
| Moving house | 1300 555 241 | 8:00am - 7:00pm (Mon - Fri) | |
Optus Special Assistance Service
Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority.
Find our more about our Optus Special Assistance Service.
Customers with Teletypwriters
Mobile customer service (TTY) 1800 123 124
Home Phone, Internet and Optus TV customer service (TTY) 1800 500 002
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