








Contact number | Operating Hours | More details | |
Mobile | |||
Sales | 1300 301 937 | 8:30am - 9:30pm (Mon - Sat) | |
Billing and Account Enquiries | 1300 300 937 | 8:00am - 7:00pm (Mon - Fri) | |
Pre-Paid Mobile Enquiries | 1300 555 002 | 24/7 | |
Service Difficulty and Faults | 131 344 | 24/7 | |
For general and billing enquiries while overseas | +61 2 9342 5678 | 8:00am - 7:00pm (Mon - Fri) | |
Mobile Faults while overseas | +61 2 8082 2642 | 24/7 | |
Home Phone | |||
Sales | 133 345 | 8:00am - 9:00pm (Mon - Fri) | |
Billing and Account Enquiries | 133 937 | 8:00am - 7:00pm (Mon - Fri) | |
Calling Card Sales | 133 345 | 8:00am - 9:00pm (Mon - Fri) | |
Calling Card Account Enquiries | 1300 300 990 | 8:00am - 7:00pm (Mon - Fri) | |
Service Difficulty and Faults | 131 344 | 24/7 | |
Internet | |||
Sales | 133 345 | 8:00am - 9:00pm (Mon - Fri) | |
Billing and Account Enquiries | 133 937 | 8:00am - 7:00pm (Mon - Fri) | |
Dial-up Technical Support | 1300 301 325 | 24/7 | |
Cable Technical Support | 1300 300 693 | 24/7 | |
DSL Technical Support | 1300 309 333 | 24/7 | |
DSL Direct Technical Support | 1300 739 407 | 24/7 | |
Optus TV Featuring FOXTEL | |||
Optus TV Featuring FOXTEL | 133 345 | 8:00am - 9:00pm (Mon - Fri) | |
Billing and Account Enquiries | 133 937 | 8:00am - 7:00pm (Mon - Fri) | |
Service Difficulty and Faults | 131 344 | 24/7 | |
General Enquiries | |||
Moving house | 1300 555 241 | 8:00am - 7:00pm (Mon - Fri) |
Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority.
Find our more about our Optus Special Assistance Service.
Mobile customer service (TTY) 1800 123 124
Home Phone, Internet and Optus TV customer service (TTY) 1800 500 002